PAL (1) PAL Survey

Paratransit Access Line clients, help us make your service better. Take our Customer Satisfaction Survey. English or Spanish

Survey Bus Network Update - NEW Survey

NFTA Metro is improving our bus network. We want the new network to reflect rider needs and priorities, and we need your input. Take our survey to weigh in on the future of NFTA Metro bus service. Survey closes June 14, 2021.

Covid19 COVID-19 NFTA Update

For all COVID-19 updates click here.

Community NFTA Diversity and Inclusion Strategic Plan

The NFTA is committed to diversity at every level, and the blueprint for continuing progress is here.

Icon Change Travel Advisory

With travel advisories in place, we recommend contacting your air carrier for any restrictions or procedural changes. Check here for detailed information on New York State's travel guidelines. Please visit for the current federal travel guidelines.

Welcome to the NFTA

The Niagara Frontier Transportation Authority is a diversified and synergistic organization, energized by 1,500 dedicated employees, serving Buffalo Niagara through cost-effective, quality transportation services every day.

Trolley No Change Affidavit

Niagara Frontier Transportation Authority

Niagara Frontier Transportation Authority   |   181 Ellicott Street   |   Buffalo, New York 14203
NFTA 716-855-7300   |   NFTA-Metro Customer Care 716-855-7211   |   TTY/Relay 711 or 800-662-1220
Niagara Frontier Transportation Authority Metro Bus & Rail Buffalo Niagara International Airport Niagara Falls International Airport