Notice is hereby given that a public hearing will be held by the Niagara Frontier Transportation Authority on Thursday, December 7, 2023, at 10:00 a.m.  This hearing will be held at the office of the Niagara Frontier Transportation Authority, first-floor conference room, Metropolitan Transportation Center, Buffalo, New York, located at 181 Ellicott Street, Buffalo, New York. 


In order for the hearing to be conducted in an orderly manner and to assure maximum public participation, those who wish to speak should register with the Authority by December 4, 2023.  Please provide your name, address, email address, telephone number and name of organization (if applicable) to NFTA: 



Phone:  (716) 855-7300 (ext. 7238) 


The purpose of this hearing is to receive public comment and testimony on the proposed operating and capital budgets for NFT Metro System, Inc. for the fiscal year ending 2025. 


NFTA will afford the opportunity for all interested persons to be heard.  Evidence and comments may be submitted orally or in writing. 


Copies of the NFT Metro System, Inc. budget will be available on November 27, 2023, at the Buffalo and Erie County Main Library, Lafayette Square, Buffalo, New York and at the Niagara Falls Public Library, 1425 Main Street, Niagara Falls, New York. 


This document will be available for examination at the offices of the Niagara Frontier Transportation Authority, Second Floor, Metropolitan Transportation Center, Buffalo, New York, between the hours of 8:00 a.m. and 4:00 p.m. from November 27 through December 6, 2023. 


This budget document will be available electronically on the NFTA website: 


To facilitate an orderly procedure during the public hearing, the following rules will be in effect: 


  1. Those who wish to speak must file their registrations with the offices of the Authority by December 4, 2023. 
  1. Any individual may speak on the subject of the meeting for themselves or, if authorized in writing, for any group, organization, committee, association or firm.  Any speaker representing more than one civic group, organization, club, or association will be permitted to speak on behalf of all organizations represented. 
  1. Each speaker must limit their oral presentation to five (5) minutes.  Speakers will be allowed to use their time to the best advantage without interruption.  The presiding officer may ask a speaker for clarification at any time.  Relinquishing of time from one speaker to another will not be permitted. 
  1. A prepared statement may be submitted in writing by December 7, 2023, via email to: or U.S. Mail to: NFTA, 181 Ellicott Street, Buffalo, New York 14203, Attn: Dawn Skimmer.  
  1. If maps, charts, or visual aids are to be used at the public hearing, the speaker must make all arrangements, however, the Authority’s staff will assist to the extent possible. 
  1. The Metropolitan Transportation Center is accessible to disabled individuals and NFTA will provide an interpreter for the deaf and/or hearing impaired upon request (if notified by December 4, 2023). 

After all registered speakers have been heard, the presiding officer will allow additional oral statements by other persons in attendance between 10:30 a.m.-11:00 a.m.



FOR IMMEDIATE RELEASE                           

BUFFALO, N.Y.- As part of its ongoing study of Paratransit Access Line (PAL) service , NFTA-Metro invites interested individuals to attend one of two upcoming public meetings.

During the meeting, NFTA-Metro and its consultants will describe the study and ask for input on potential service expansion opportunities. Current PAL riders, residents of Erie and Niagara counties who have unmet transportation needs, caregivers, and advocates are encouraged to attend.

The goal is to find opportunities to improve quality, increase efficiency, and enhance the customer experience. The study is also evaluating the costs and feasibility of potential service area expansion.

A virtual meeting will be held via Zoom at 1 p.m. on December 13, 2023. An in-person meeting will take place in the Buffalo Central Library auditorium at 6 p.m. on December 14, 2023. Both meetings will be 90 minutes and ASL interpreting services will be provided.

This study was made possible by the support of Governor Kathy Hochul, Senator Tim Kennedy, and the Western New York delegation.

For more information, visit .

BUFFALO, N.Y.,- The Niagara Frontier Transportation Authority (NFTA), in collaboration with the Niagara Falls National Heritage Area, is seeking local artists to submit proposals for art that will be showcased on NFTA-Metro busses in honor of Black History Month. The theme is “Black History of Western New Yorkand artists are encouraged to be creative and inspiring. Images should be eye-catching, engaging, colorful and should be reflective of “Black History of WNY. Submitted artwork can be new or existing. Upon selection, the Grand Prize winner will be paid a flat fee of $1,500 for their artistic contribution. Due date for the artwork is Friday, December 1, 2023


Project Specifications

The ability to create and submit high-quality digital files is required.
Artwork is to be designed for full-color digital image for printing on vinyl to be applied on an NFTA-Metro bus.
The selected artist can create the imagery in any medium, but the artwork must be submitted using these applications and file types:
Adobe CC or illustrator (ai|eps|pdf) CMYK
InDesign (indd|pdf) CMYK Photoshop (psd|eps|) CMYK
If the image includes fonts, they must be outlined within the artwork.
All layout files must be packaged and bundled to include all linked images and fonts.


The final selection will be made by a committee chosen by NFTA. Selected artist will be able to provide any revisions for reproduction.Other artist’s work may be used on NFTA’s social media platforms. All copyrights reserved for NFTA.


Submission Requirements

Artists are required to submit the following for consideration(Maximum of 2 designs):

1. Name
2. Address
3. Phone
4. Email
5. Title of image
6. Description of proposed artwork
7. Bio, social media link, website
8. Submitted using: Adobe CC or illustrator (ai|eps|pdf) CMYK/ InDesign (indd|pdf) CMYK Photoshop (psd|eps|) CMYK
9. Save file as: firstname_lastname_NFTA_BHM_Proposal.jpg(jpeg)
10. Send to



The deadline for submissions is December 01, 2023, by midnight. Beginning December 4, 2023 submissions will be reviewed by a selection committee from the NFTA. The winner will be notified of their submission status by December 8, 2023. *NFTA reserves the right to refuse any inappropriate content.



For general inquires or questions regarding this Call for Artists, please contact:

Email subject (NFTA BHM)

Ally Spongr

Phone: 716- 300-8477


The Niagara Falls National Heritage Area is partnering with the NFTA to assist with the planning and implementation of the Black History Month Art Project. Thousands will see this piece of art as it will grace the streets of Western New York. Within this space, there is an opportunity to contribute positively to the daily experience of the many people who utilize the NFTA-Metro services. By creating a vibrant and inspiring artwork for our bus, we hope to generate feelings of pride. Subsequently, the addition of this piece of work will continue to expand the growth of NFTA-Metro’s public art experiences and to spotlight local artists.




BUFFALO, N.Y.- The Niagara Frontier Transportation Authority (NFTA) is announcing a significant change to its fare collection system set to take effect on November 1st, 2023. The NFTA will activate fare gates on the Metro Rail, making way for MetGo, its contactless payment solution.

The decision to activate the fare gates marks a pivotal moment in the NFTA's commitment to modernizing and streamlining the public transportation experience for all. MetGo provides an enhanced convenience for riders as an additional way to pay.

Key changes include:

Fare Gates- Valid payment is required to enter and exit below ground stations. All below -ground transit gates will activate November 1st.

Child Fares- Children 9 and under ride free with a paying adult up to 3 children.

Day Passes- Day passes will no longer be sold on the bus. Using stored value on your MetGo account will ensure users get the best value, never paying more than $5 per day.

Reduced Fare Cards-Reduced fare passengers must have an official NFTA-Metro issued reduced fare card to get a discount. Cards can be picked up at the customer service center at 181 Ellicott Street Buffalo N.Y. 

To prepare for this transition, riders can expect to see educational materials, station staff available to answer questions, and signs to help them navigate. The NFTA is dedicated to improving the quality of life in the community by offering reliable and sustainable public transportation.

For more information, riders can visit or contact Metro Customer Care from 7:00 A.M- 5:00 P.M. Monday through Friday at (716) 855-7211.

Buffalo, New York – CLEAR (NYSE: YOU), the secure identity company, today announced it is launching its identity verification technology at Buffalo Niagara International Airport’s (BUF) Main Terminal, bringing frictionless and predictable travel experiences to Upstate New York. CLEAR’s launch at BUF is expected to create 28 jobs and generate approximately $1.5 million annually in local economic impact.


"We are thrilled to be the first airport in Upstate New York to offer this new service," said Kim Minkel, Executive Director, Niagara Frontier Transportation Authority. "Now, our travelers can maximize their time at the airport prior to their flight."


“CLEAR is thrilled to deliver an even more seamless travel experience to passengers Upstate, and it's an honor to partner with NFTA and create more jobs for Buffalo while we're at it," said CLEAR CEO Caryn Seidman Becker. "We are proud to grow our footprint in this wonderful state we call home."


“I am pleased to welcome CLEAR to Western New York, and the Buffalo-Niagara International Airport,” said City of Buffalo Mayor Byron Brown. “CLEAR will not only bring jobs and investment to our region, but is an important amenity for travelers from near and far who frequent our airport.”


Today’s launch represents continued growth in CLEAR’s national footprint, where it serves a total of 54 airports and over 17 million members. CLEAR already serves 8 of BUF’s top 10 domestic destinations, allowing members traveling through BUF to use CLEAR on both ends of their journey. Members use CLEAR’s network of dedicated lanes to verify their identity with their eyes or fingers, replacing the need to take out their wallet and driver’s license. After verification, a CLEAR Ambassador escorts members through the dedicated lane and directly to TSA physical security, saving them time waiting in line at the security checkpoint.


CLEAR Plus – an opt-in membership that provides access to CLEAR’s expedited identity verification lanes – costs about $16 a month billed annually, with preferred pricing available for Delta Air Lines, United Airlines, Alaska Airlines and American Express members. Newly enrolling active military, veterans, and government officials are also eligible for discounted memberships, and additional family members can be added to an existing CLEAR Plus account for just $70 per adult per year.

BUFFALO, N.Y.- The Niagara Frontier Transportation Authority is continuing progress to renew its rail system with construction on Main Street and Court Street beginning Wednesday, September 20.

 Drivers should avoid the area and bus routes 1,2,4,69,70, and 72 will be rerouted, affecting stops between Main and Franklin.

Crews are replacing track beds, which will lessen the need for single tracking, improving safety and overall efficiency for passengers.

Additionally, electrical components will be replaced underground on September 23,24,30, and October 1. The Metro Rail will only operate between University and Delevan Stations on those days. Riders must transfer to a bus shuttle at Delavan Station. 

This work is imperative and when completed, will allow for the use of a fourth rail car to alleviate congestion. 

 “There’s a lot of work to be done here and we appreciate the patience of our riders," said James Morrell Director of Public Transit. “Crews have done a great job and I think this is the beginning of our rail system becoming a part of Buffalo’s renaissance. I’m excited for the future.”


This phase of construction is scheduled to be completed at the beginning of October. 

Riders can visit for detailed scheduling information.

BUFFALO, N.Y. – The Buffalo Bills are back for the season and the Niagara Frontier Transportation Authority is ready to get you to a game!

The NFTA’s Game Day Express returns this year with dedicated stops so fans from all over Western New York can enjoy a hassle-free trip to Highmark Stadium.

New this year, the award-winning service will make its way to the Niagara Falls Transit Center and now features a newly designed bus in its fleet that fans can easily spot on the express route.

“We’re excited to bring the Game Day Express back for the 2023-2024 Bills season in Orchard Park, “said NFTA Director of Public Transit James Morrell. “Last year we brought an average of 175 riders per game helping to alleviate traffic near the stadium. Our goal is to ensure that everyone can experience a home game by removing transportation barriers so fans and workers can support the team in person.”


This is a special service ride so customers must have exact change or use Token Transit. MetGo fare capping does not apply.  The cost for a one-way trip is $5.

 For a list of stops and schedules, visit



FOR IMMEDIATE RELEASE                           

BUFFALO, N.Y. – An accessible and inclusive communication device is making its way to the Buffalo Niagara International Airport. The Frontier Transit Authority is partnering with People Inc. and Deaf Access Services to add a new state-of- the-art Sorenson video phone, at the airport. The goal is to help meet the growing needs of Deaf and non-verbal travelers.

The unit has a high-quality video screen and a high-speed internet connection to make it easier for travelers who need help communicating over the phone. It provides visual communication assistance with another Deaf person, or with a hearing person via an interpreter-assisted Video Relay Service. This is the second device at the Buffalo Niagara International Airport.

“I am thrilled we all came together to provide communication access to meet the needs of all people, who travel through Buffalo, New York. This gives us the opportunity to make Buffalo a more accessible city for travelers,” said David Wantuck, Community Engagement Specialist at Deaf Access Services.

Sorenson, the leading global language services provider of inclusive communication technology for Deaf, hard-of-hearing, and diverse people, currently provides Lumina videophones at both the Niagara Falls International Airport and the Buffalo Niagara International Airport. This new device will be near baggage claim providing Deaf travelers with a way to call ride sharing services or family and friends’ pre-security.

"Human connection is more than simply moving people from one place to another,” said Sorenson CEO Jorge Rodriguez. “It’s about ensuring every traveler can communicate seamlessly. Today, we take a significant step toward bridging the communication gap at Buffalo Niagara International Airport through our collaboration with People Inc. and Deaf Access Services to connect beyond words."

FOR IMMEDIATE RELEASE                           

BUFFALO, N.Y. –The Niagara Frontier Transportation Authority’s Parks Adventure Bus is back on the road and ready to give passengers a ride into Fall fun!  

The NFTA will offer free bus service to the 23rd Annual Fall Festival on September 16th at Reinstein Woods and September 30th at Como Park.

Guests can catch a free ride to experience the premier festival that celebrates all things nature with craft for kids, live animals, delicious treats, and hands-on activities!

Trips depart from 181 Ellicott on select Saturdays at the following times:

Trip Times

9:30 AM, 11:30 AM, 1:30 PM

Departing from the parks:

12:15 PM, 2:15 PM, 4:15 PM

The NFTA is grateful to the New York State Office of Parks Recreation & Historic Preservation, the Erie County Parks Department, the Department of Environmental Conservation and Senator Tim Kennedy for their continued partnership helping  provide access to Erie County’s beautiful natural resources.

Lat year, the Parks Adventure Bus connected more than 550 Western New Yorkers to area parks. Special service will also run for Santa Land at Chestnut Ridge Park on December 16. For more information, visit Parks Adventure Bus.


BUFFALO, N.Y. – The Niagara Frontier Transportation Authority is providing riders with a new way to pay.

Customers can now download the MetGo app, which works on an account-based system. Riders can load money on the app and use it to pay the fare for Metro services system-wide.

Benefits include ease of access as well as fare capping which ensures riders won’t pay more than $5 a day no matter how much they ride the bus or rail.

“Making public services as easy to access as possible is a top priority for us,” said James Morrell, Director of Public Transportation, NFTA. “The launch of this app marks a major milestone as we enter into implementing this new state-of-the-art fare collection system.” 

The Metgo app is now available on both iPhone and Android platforms.

Riders who do not have access to a smartphone can purchase a reloadable MetGo card for only $2.00 at the NFTA’s customer service center at 181 Ellicott Street. Cards are also available for purchase at participating 7-Eleven, Walgreens, and Walmart stores.

For more information regarding the new fare system, riders can visit or contact Metro Customer Care from 7:00 A.M- 5:00 P.M. Monday through Friday, at (716) 855-7211.

BUFFALO, N.Y. -The Niagara Frontier Transportation Authority is pleased to announce that the first phase of construction on the primary runway at Buffalo Niagara International Airport is now complete.


Thanks to the tireless efforts of our crew, runway 5-23 is now ready for use as of Friday September 1 and residents should see flight patterns returning to normal.


These renovations were integral to maintaining industry safety standards and part of planned preventative maintenance. 


Those involved in the project worked diligently to minimize impact on travelers and area residents and we appreciate the publics’ patience while we made improvements.


The next steps of reconstruction will be broken down into two parts. Work on the southwest end of the runway will happen early fall of 2024 and taxiway construction will begin summer of 2025.



BUFFALO, N.Y- The Niagara Frontier Transportation Authority is teaming up with Niagara Falls Boys and Girls Club for a special event before the Run the Runway 5k!

The NFTA is inviting media and community members to attend a Terminal Trot on Tuesday, August 15 at 10:30 a.m. at the Niagara Falls International Airport.

Children from the Niagara Falls Boys and Girls Club will have the chance to race around exploring the state-of-the-art terminal and prepare for the Kids Fun Run on the 26th!

“The Niagara Falls Boys & Girls Club is excited to bring our kids out for an additional day at the airport,” said Rebecca Vincheski Chief Executive Officer of the Niagara Falls Boys and Girls Club.  “It’s a great opportunity for them to get familiar with the airport and staff before the big race!

Registration for the Runway 5k is still open. Participants can sign up online at

The inaugural race attracted approximately 400 runners, who had the rare opportunity to walk, jog or run a 5K on a course that provided open vistas of the airfield and terminal.

Free parking will be available in airport lots. Participants are encouraged to carpool. The NFIA is located at 2035 Niagara Falls Blvd., Niagara Falls, N.Y.

Unique opportunity for all to run, jog, or walk on an airport runway

BUFFALO, N.Y.- The Niagara Frontier Transportation Authority is pleased to welcome runners, joggers and walkers back to the Niagara Falls International Airport for another year of racing for a cause! 

The Niagara Falls International Airport will once again host the Calspan Run the Runway 5K race on its 10,825-foot-long runway and adjoining taxiways Saturday August 26 at 9:00 am.

A special Kids Runway ½ mile take-off will be held from 10 a.m.-11 a.m. for children 12 years & under using a modified course. This year, the Niagara Falls Boys & Girls Club will receive a portion of the net proceeds from the race.

“Everyone at the Niagara Falls Boys & Girls Club is thrilled to Collaborate with the NFTA for the 2023 Run the Runway 5k event,” said Rebecca Vincheski Chief Executive Officer of the Niagara Falls Boys and Girls Club.  “Not only will our kids experience a fun and exciting kids run at the airport but the proceeds of the 5k will go directly to supporting the 716 United Basketball program.  The 716 United program is critical to the City of Niagara Falls.  It doesn’t just provide the ability to learn and train for the sport of basketball.  The coach’s ability to teach and develop skills on the court, while focusing on health & life skills, career development and commitment to education off the court provides kids and teens with a program that focuses on the whole child – not just the sport.”


Registration for the race is now open. For pricing and registration information, visit Free parking will be available in the airport lots and food and beverages will be served during a post-race party . The Niagara Falls International Airport is located at 2035 Niagara Falls Blvd., Niagara Falls, NY.

Rail Renewal is Underway



BUFFALO, N.Y.- The Niagara Frontier Transportation Authority will start construction near the 400 block of Main Street and Church Street beginning Thursday July 13.


Drivers are asked to avoid the area as crews are replacing the rail, track bed, and catenary wiring between Church and Mohawk Street. The project will also include the installation of a new double crossover track, which will make future service interruptions less disruptive to passengers, improving safety and overall efficiency.


This construction is a part of the state funded multimillion-dollar project secured by Governor Kathy Hochul and Senator Tim Kennedy to improve the infrastructure of the Metro Rail system.


 Future work will include major updates to track beds near Humboldt Hospital Station, and renovations to Church Street Station.


“This is something we’ve had in the plans for years and we’re excited to have reached this next stage,” said James Morrell Director of Public Transit. “Our Delevan Station is a beautiful example of what’s to come and while there’s still a long road of work ahead, we’ve made an enormous amount of progress.”


This process of rail renewal will cause an extended period of single tracking for Metro Rail. Riders can visit for scheduling information.

Construction is scheduled to be completed in December.



BUFFALO, N.Y.- The Buffalo Niagara International Airport Fire Department is looking for dedicated individuals to join our elite firefighting unit.


Applications for the 2023 BNIA Fire Department exam are live at

Full-time positions are available with a guarantee of 48 hours per week for this specialized team that responds to all aviation-related incidents.

There are no residency requirements to join the BNIA Fire Department, and recruits receive a comprehensive health benefits package, are eligible for student loan forgiveness, and receive paid time off, vacation, personal, and sick time.

Additional benefits include longevity pay and additional payment for annual EMT certification.

Applications with a $25 certified check, money order, or personal check payable to the NFTA can be mailed or dropped off at 181 Ellicott St. Buffalo, N.Y. 14203.

The date of the written exam is September 9.  Applications must be received by August 18.


An air quality alert is in effect for Western New York from Tuesday June 27 until Wednesday June 28 at midnight due to wildfire smoke from Canada. Please limit outdoor activities and consider wearing a mask. The NFTA will continue to help spread the word to ensure the safety of our riders and the public.

BUFFALO, N.Y. – The Niagara Frontier Transportation Authority is happy to announce the return of the Parks Adventure Bus. The NFTA is thrilled to bring the service back for a second year thanks to partnerships with the New York State Office of Parks Recreation & Historic Preservation, the Erie County Parks Department, the Department of Environmental Conservation and Senator Tim Kennedy.

Starting Saturday, June 17th, the NFTA will offer free bus service to nine of Western New York’s most popular parks.

In 2022, the Parks Adventure Bus connected more than 550 Western New Yorkers to area parks.


New York State Parks Commissioner Erik Kulleseid said, “New York State Parks is proud and happy to partner once again with the NFTA to offer the Parks Adventure Bus this summer. We look forward to welcoming riders to our participating parks and witnessing their delight in seeing our special landscapes, many for the first time. State Parks is grateful to the NFTA for their work to make this happen once again.” 


Western New York has many beautiful outdoor spaces, and this program will provide riders   with much-needed access to some of its best recreation destinations.


"By offering this unique service, the NFTA is streamlining accessibility to adventure and the many great parks and beaches our region has to offer," said Senator Tim Kennedy. "I'm proud to partner with them to help Western New Yorkers truly experience our great outdoors this summer."

Service will begin June 17th and every Saturday through August 5, with a possible make-up day on Saturday, August 12th, departing from the bus station in downtown Buffalo (181 Ellicott Street).


Parks served include:

  • Knox Farm State Park
  • Chestnut Ridge Park
  • Fort Niagara State Park
  • Reinstein Woods Nature Preserve
  • Como Lake Park
  • Beaver Island State Park
  • Akron Falls Park
  • Evangola State Park
  • Emery County Park


Trip Times:

Departing from the downtown bus station:

8:30 AM, 10:15 AM, 11:30 AM, 1:15 PM, 3:15 PM

Departing from the parks:

11:10 AM, 12:20 PM, 2:10 PM, 4:05 PM, 6:00 PM

 For more on paratransit service and select service in September and December, visit  Parks Adventure Bus.


BUFFALO, NY- The Niagara Frontier Transit Police are pleased to announce their participation in the 2023 Law Enforcement Torch Run for Special Olympics New York.


The Special Agent William M Fallon Memorial Leg begins Thursday, June 8. Around eight NFTA officers will run this year, with one designated as the guardian of the flame.


“We’ve had some officers participate in years past, but this is our first year running as a unit,” said aviation division Captain Lou Loubert. “It’s an honor to run alongside all of our fellow law enforcement officers and bring awareness to the ever-present need for acceptance and inclusion for those with intellectual disabilities.”


Participating NFTA officers will meet at 1404 Main Street at 10:30 A.M. The run will end at FBI Headquarters on Niagara Street and South Elmwood.

NIAGARA FALLS, N.Y. - The Niagara Frontier Transportation Authority announced its seasonal launch of Metro’s Trolley Bus Service to guests at participating Niagara Falls hotels and motels beginning Friday, May 26 through Sunday, October 29, 2023. Metro’s Niagara Falls Trolley buses will serve Niagara Falls Boulevard, Pine Avenue, the Niagara Falls International Airport, and downtown Niagara Falls, USA.

Special trolley route stop signs indicate where riders can board a Metro trolley. In downtown Niagara Falls, stops include the Aquarium of Niagara Falls, the Seneca Niagara Casino, and across from the Niagara Falls USA Official Visitor Center at First Street and Rainbow Blvd. Service will also be provided to hotels and shops along Third Street, Rainbow Blvd., and Buffalo Avenue. In addition, stops are located along Pine Avenue, at the Fashion Outlets of Niagara Falls, and at several motels along Niagara Falls Blvd. and Little Italy. 

The Trolley Day Pass, supported by the Niagara Falls bed tax, allows guests of participating Niagara Falls hotels and motels free access to Metro’s trolley bus service and the entire Metro Bus and Rail system in Niagara and Erie Counties. Participating hotels and motels will issue free trolley day passes through the Token Transit smartphone app this year. Guests will receive an email containing the free pass, which must be activated in the app before boarding a Metro bus. The pass allows hotel and motel guests to ride free all day wherever Metro service is available. In 2022, Metro trolleys served 31K+ passengers.

“We are excited to partner with the NFTA again this year for the Niagara Falls Trolley Bus Service. This service is an easy-to-use transportation option for hotel and motel guests wanting to travel to restaurants, shops, and attractions throughout the City of Niagara Falls, USA,” said Frank Strangio, President of the Niagara Falls Hotel Association and Owner of Wingate by Wyndham & Quality Inn Hotels. “We are looking forward to a busy tourist season this year, and Metro’s trolleys will provide great value for our city’s tourists and visitors.” 

“The NFTA’s trolley service provides an efficient transportation option for hotel and motel guests to easily move around the City of Niagara Falls and throughout Western New York,” said James Morrell, NFTA’s Director of Public Transit. “We look forward to serving the community’s transportation needs for the busy tourism season.” 

Operation hours are from 9 a.m. until midnight as follows: May 26-June 11, weekends only (Fri–Sun), June 12-September 24 (daily), and September 29-October 29, weekends only (Fri-Sun). All trolley route maps and schedules can be found online at, #NFTrolley, or upon visiting the Niagara USA Visitors Center at 10 Rainbow Blvd.

Those without a trolley day pass can ride the trolley by paying Metro's regular adult fare of $2, $1 for children (5-11 yrs.), seniors (65 yrs. and over), disabled, and Medicare clients with valid I.D. All other Metro passes are also valid. Children four and younger ride free; limit to three children per fare-paying adult.

BUFFALO, N.Y. – Another major step in the ongoing effort to improve NFTA-Metro’s Rail system. The Niagara Frontier Transportation Authority is alerting passengers that starting Wednesday, May 31, the bus loop at University Station will close for construction.

Metro Bus service will continue with the following stop changes:

  • Routes #8 and #12 will stop at Main Street
  • Routes #5, #13, #19, #34, #44, #47, #48, #49, and #81 will utilize the Main Circle on the University at Buffalo campus

Metro Rail will operate on a regular schedule.

The station itself will remain open during construction; however, riders will have to use the upper entrance across from Main Circle while work is in progress. Riders can visit  for a map of temporary bus pick-up and drop-off locations.

Construction will widen the bus loop making more room for buses and creating more space for operators to navigate the roadway. This project is part of NFTA-Metro's continuing improvement to public transportation in Buffalo-Niagara, including new bus shelters across the region, new rail stations downtown, and more convenient ways to access transit service.

The project is expected to be completed by the end of Summer.

We have an update on the Paratransit accident that occurred this morning at the 190/290 split. We are very sad to share that one of our Metro-Link employees, 60-year-old Chequita Smith was killed in that accident.

The driver and passenger were treated for non-life threating injuries.  

Smith worked with us for more than nine years as an operator and instructor. 

Those of us who have been fortunate enough to know and work with her have lost a dear friend.

No words can adequately express our sadness. We ask that you please keep Chequita’s family and friends in your prayers.

BUFFALO, N.Y. –An NFTA-Metro Paratransit vehicle was involved in a roll-over accident that took place shortly after 6 A.M. on the 190-290 split.

Three people were in the vehicle when it overturned. All were taken to Erie County Medical Center, one with serious injuries.

The accident is currently being investigated and we will provide more information when details become available.

BUFFALO, N.Y. – Runway 5-23 at Buffalo Niagara International Airport will be under construction beginning Monday May 8, 2023, until September 2023.

These renovations are part of ongoing planned preventative maintenance to the airport’s primary runway, to ensure the highest safety standards are upheld.

During construction, people in the region will notice planes using alternative flight paths more frequently and sound patterns will temporarily change.

All involved in the project have worked very hard to minimize any impact on travelers and residents in the surrounding community. Construction will take place during the day with occasional overnight work, during times in which there are very few or no scheduled flights.

Public questions or comments regarding construction can be submitted to the following link below:

A Unique Event for the “Best in Snow” Crowd

BUFFALO, N.Y. - The Buffalo Niagara International Airport is hosting the 55th Annual Snow Symposium April 22-26, at the Buffalo Niagara Convention Center. The general session began today at 9:00 A.M.  with events running until 4:30 P.M.

Organizers expect hundreds of airport professionals from all over the world to view the latest snow removal equipment and learn pioneering techniques. Lee Weitz, Director of Aviation for the NFTA, will open the conference highlighting the economic and safety concerns that make snow, slush, and ice mitigation significant and the importance of implementing successful strategies.

"We saw firsthand this year with back-to-back snow storms the dangerous conditions ice and snow can create. Sharing our experience with snow removal teams and hearing best practices is invaluable information," Weitz said.

Keynote speakers on Tuesday , at 11:00  A.M. include Buffalo Niagara International Airport Airfield Supervisor Joe Guarino, Buffalo Airport Fire Chief William Major, and Transit Police Aviation Division Captain Louis Loubert who spearheaded lifesaving operations during the historic December blizzard.

The Buffalo Niagara International Airport will be presented with its 8th Balchen/Post Award, given to airport snow-control teams that demonstrate determination and excellence in keeping airport runways open and safe during winter storms.

BUFFALO, N.Y. - -The Niagara Frontier Transit Authority is making traveling on public transportation easier for the visually impaired. Use of the "AIRA" (Artificial Intelligence Remote Access) program is being expanded from the Buffalo and Niagara airports to also include Metro Bus and Rail.

The Aira app connects travelers with professionals who are trained to assist people who are blind or have low vision. The technology allows an agent, through a smart phone camera, to aid in navigating the roadways for the client as well as checking bus times, and other tasks.


“We are committed to helping every member of the public travel safely, and this service addition is a step in that direction,” says Kim Minkel, executive director of the Niagara Frontier Transportation.

Aira is free for metro users and at the Buffalo Niagara International and Niagara Falls International Airports. The service is currently in more than 40 airports across the United States.


BUFFALO, N.Y. -The Niagara Frontier Transportation Authority is seeking professional creators to incorporate public art into the new DL&W Station.

The goal is to find an artist who is knowledgeable of the history of the station and will ensure the resulting images resonate with light rail patrons and the surrounding Cobblestone community.

General themes for artwork include travel and motion, play and celebration, history and culture, and interaction with water and Great Lakes.

Applicants must submit an RFP proposal (12 page maximum) with the following:

  • Artist statement with description of your interest in the project
  • Brief description of overall themes reflected in your artwork and how they relate to said project.
  • Six images of recently completed public art relevant to said project.
  • Annotated image sheet including title, media, dimensions, completion date, location, commissioning agency, budget, description, and corresponding image.
  • Resume or CV (no more than 2 pages)
  • Three professional references


Perspective artist can apply at  . Applications must be received by 11:00 am May 5, 2023.

BUFFALO, N.Y. - The Transportation Security Administration (TSA) honored the Niagara Frontier Transportation Authority (NFTA) with the prestigious Gold Standard Award for safety in its rail system Thursday, April 6. NFTA is one of only four transit agencies nationwide to receive this recognition this year.

The Gold Standard Award is the highest level of recognition TSA can give to a transit agency for achieving top scores during an annual review of 17 categories of security and emergency preparedness elements. The review evaluates several aspects of a transit agency’s operations, including its security plan, security training, drills and exercise programs, public outreach efforts and background check procedures.

“This Gold Standard Award symbolizes NFTA’s commitment to its passengers, its adherence to core principles and its leadership in mass transit security,” said TSA Administrator David Pekoske, who was in Buffalo this week. “We are proud partners with NFTA and we are pleased to recognize them for their continued commitment to transportation security.”


The NFTA is a regional multi-modal transportation authority responsible for airport and surface transportation in Erie and Niagara counties. NFTA/NFTM businesses include a bus, rail and ADA paratransit system, two commercial airports, and transportation centers in Buffalo and Niagara Falls.In 2016, a J.D. Power study ranked the Buffalo Niagara International Airport second highest in customer satisfaction for medium sized airports in North America.


“We are so proud to receive the TSA Gold Standard Award,” said NFTA Executive Director Kim Minkel. “This serves as a testament towards our commitment to the safety of our riders and community. Everyone in the organization is dedicated to the highest standard of safety and security.”


TSA has oversight of nearly 6,800 public transit agencies in the country. Every year, the TSA assesses a select number of transit agencies nationwide for evaluation through its Baseline Assessment for Security Enhancement (BASE) program. Just a fraction of those evaluated achieve scores high enough to receive the Gold Standard Award.

In the most recent round of BASE evaluations, TSA reviewed 108 mass transit agencies for their security posture. NFTA distinguished itself among the nation’s transit agencies to earn its second Gold Standard Award. In addition to NFTA, the other three agencies that earned honors were the Regional Transportation Commission of Southern Nevada, Sacramento Regional Transit District and Jacksonville Transportation Authority.

TSA Administrator David Pekoske presents a plaque to NFTA Executive Director Kim Minkel indicating that NFTA received the Gold Standard Award.



BUFFALO, N.Y., - The Niagara Frontier Transportation Authority wants to hear from riders and is inviting the public to participate in its annual Metro bus and rail customer satisfaction survey. These surveys cover several topics ranging from scheduling and wait times to safety and cleanliness.

“We encourage customers to take our survey," said James Morrell, Director of Public Transit. The feedback we receive gives us valuable insight on how we can better serve our riding community in the future.”

Past surveys have led to several improvements in the bus and rail system, including a bus shelter expansion program that saw 30 new shelters in 2023, with 30 more planned per year for the next four years.

Survey respondents can enter a drawing to win Metro monthly passes and Tops gift cards by including a valid email address or phone number. One entry per person. All respondent information will remain confidential and will not be used for any other purpose.

Customers can take the online surveys by visiting now through April 30.

BUFFALO, N.Y. -In ongoing efforts to recruit for the Transit Police, the Niagara Frontier Transit Authority is calling on the community to come and learn what it takes to be a part of the force. NFTA Transit Officers will be at the Frank E Merriweather Library Saturday, March 25, hosting an informational session for the upcoming police exam.

“We want people to understand that we put an emphasis on community policing. Our goal is to build a team that reflects the community we serve,” said police chief Brian Patterson. “This session allows us to bridge the gap with the public, and share the many opportunities for advancement, great benefits, and job security they can take advantage of when they become a member of the Transit Police Force.”

The one-hour event will include opportunities to apply for the exam with a $25 sitting fee.

The event runs from 12:30 p.m. to 1:30 p.m.

BUFFALO, N.Y.- The NFTA Transit Police are looking for qualified individuals to help ensure the safety of transportation for the communities that it serves within the Niagara Frontier.  


Applications for the 2023 Transit Police exam are now live at


“The Transit Police is a growing department that oversees public safety in many areas offering a wide range of exciting opportunities,” said NFTA police chief Brian Patterson.

 “We are committed to community policing and a diverse work environment that provides professional growth, competitive pay, and benefits for those that want to connect and serve.”


Applications along with a $25 certified check, money order, or personal check made payable to the NFTA can be mailed or dropped off at 181 Ellicott St. Buffalo N.Y. 14203.

Applicants should be age 20 by the date of the Exam on April 29.  Applications must be received by April 10.